Privacy Policy — Study Buddy ShareLine
Last Updated: 28 September 2025
Study Buddy ShareLine (a unit of Ontesta OPC Pvt. Ltd.) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, courses, and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information
- Name, email, phone number, and billing details provided during signup or purchase.
- Usage Information
- Course progress, audio listened, notes accessed, and test attempts.
- Device type, browser, and IP address for technical optimization.
- Payment Information
- Processed securely through third-party payment gateways.
- We do not store sensitive payment details like card numbers or CVV.
2. How We Use Your Information
We use the collected data to:
- Provide and improve courses, notes, and services.
- Track course progress and personalize learning.
- Process payments and deliver invoices.
- Communicate updates, assignments, or offers.
- Resolve technical and support queries.
3. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Service Providers (payment gateways, hosting platforms, communication tools).
- Legal Authorities if required by law or to prevent fraud/misuse.
4. Cookies & Tracking
- Our website may use cookies to improve user experience, remember preferences, and analyze traffic.
- You can disable cookies in your browser settings, though some features may not work properly.
5. Data Security
- We use encryption, secure servers, and restricted access to protect your information.
- However, no online platform can guarantee 100% security. Users are advised to keep login credentials private.
6. Student Communities (Telegram/WhatsApp)
- Participation in Study Buddy ShareLine’s Telegram/WhatsApp groups is voluntary.
- Your phone number may be visible to other members if you join.
- Please avoid sharing sensitive personal information in public groups.
7. Children’s Privacy
- Our services are designed for students above 13 years of age.
- Younger students must use the platform under parental or guardian consent.
8. Your Rights
You have the right to:
- Request correction of inaccurate personal data.
- Request deletion of your account (subject to course access limitations).
- Opt-out of promotional communications anytime.
9. Third-Party Links
Our platform may contain links to external websites (e.g., YouTube, Telegram, WhatsApp, payment gateways). We are not responsible for their privacy practices. Please review their policies separately.
10. Changes to Policy
We may update this Privacy Policy occasionally. The updated version will be effective from the date of posting on our website.
11. Contact Us
If you have privacy-related concerns or requests, please contact us:
- Email: privacy@studybuddyshareline.com
- Support Email: support@studybuddyshareline.com
- Contact Page
👉 This page should be linked in your website footer along with Terms & Conditions, Refund Policy, and Contact Us.
Would you like me to now make a combined footer layout (HTML block with all 4 links: Terms, Privacy, Refund, Contact) so it’s directly ready for your website?