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Refund Policy
At Study BudÂdy ShareÂline, we strive to proÂvide a seamÂless and satÂisÂfacÂtoÂry expeÂriÂence for all our users. This Refund PolÂiÂcy outÂlines the terms and conÂdiÂtions govÂernÂing refunds for purÂchasÂes made on our platÂform.
1. General Refund Policy
Refunds are genÂerÂalÂly not proÂvidÂed for any coursÂes or subÂscripÂtions purÂchased on Study BudÂdy ShareÂline unless explicÂitÂly statÂed othÂerÂwise.
ExcepÂtions to this polÂiÂcy may apply in casÂes of dupliÂcate payÂments or techÂniÂcal issues on our platÂform.
2. Eligibility for Refunds
Refunds may be grantÂed under the folÂlowÂing cirÂcumÂstances:
DupliÂcate PayÂment: If a user is charged twice for the same course or subÂscripÂtion.
TechÂniÂcal Issues: If the course conÂtent is inacÂcesÂsiÂble due to platÂform-relatÂed issues for an extendÂed periÂod and we are unable to resolve it.
InacÂcuÂrate Course DescripÂtion: If the course purÂchased does not match the descripÂtion proÂvidÂed on the platÂform.
3. Non-Refundable Cases
Refunds will not be proÂvidÂed in the folÂlowÂing sitÂuÂaÂtions:
Change of mind after purÂchase.
InabilÂiÂty to comÂplete the course due to perÂsonÂal reaÂsons.
FailÂure to meet sysÂtem requireÂments necÂesÂsary to access the course.
4. Refund Process
To request a refund:
Email us at refunds@studybuddyshareline.com with the subÂject line “Refund Request.”
ProÂvide the folÂlowÂing details:
Your regÂisÂtered email address.
TransÂacÂtion ID or receipt of the payÂment.
ReaÂson for requestÂing the refund.
Our team will review your request withÂin 7 busiÂness days and notiÂfy you of the outÂcome.
5. Refund Method
Approved refunds will be credÂitÂed to the origÂiÂnal payÂment method used durÂing the transÂacÂtion.
Refunds may take 7–10 busiÂness days to reflect in your account, dependÂing on your bank or payÂment provider.
6. Dispute Resolution
If you are disÂsatÂisÂfied with the refund deciÂsion, you may escaÂlate your conÂcern by conÂtactÂing us at support@studybuddyshareline.com. Our team will work with you to resolve the issue.
7. Policy Updates
We may update this Refund PolÂiÂcy from time to time. Users will be notiÂfied of sigÂnifÂiÂcant changes through the platÂform or via email. ConÂtinÂued use of the platÂform conÂstiÂtutes accepÂtance of the updatÂed polÂiÂcy.
8. Contact Us
For quesÂtions or conÂcerns about this Refund PolÂiÂcy, please conÂtact us:
Phone: +91 91496 45715