Refund Policy

At Study Bud­dy Share­line, we strive to pro­vide a seam­less and sat­is­fac­to­ry expe­ri­ence for all our users. This Refund Pol­i­cy out­lines the terms and con­di­tions gov­ern­ing refunds for pur­chas­es made on our plat­form.

1. General Refund Policy

  • Refunds are gen­er­al­ly not pro­vid­ed for any cours­es or sub­scrip­tions pur­chased on Study Bud­dy Share­line unless explic­it­ly stat­ed oth­er­wise.

  • Excep­tions to this pol­i­cy may apply in cas­es of dupli­cate pay­ments or tech­ni­cal issues on our plat­form.

2. Eligibility for Refunds

Refunds may be grant­ed under the fol­low­ing cir­cum­stances:

  • Dupli­cate Pay­ment: If a user is charged twice for the same course or sub­scrip­tion.

  • Tech­ni­cal Issues: If the course con­tent is inac­ces­si­ble due to plat­form-relat­ed issues for an extend­ed peri­od and we are unable to resolve it.

  • Inac­cu­rate Course Descrip­tion: If the course pur­chased does not match the descrip­tion pro­vid­ed on the plat­form.

3. Non-Refundable Cases

Refunds will not be pro­vid­ed in the fol­low­ing sit­u­a­tions:

  • Change of mind after pur­chase.

  • Inabil­i­ty to com­plete the course due to per­son­al rea­sons.

  • Fail­ure to meet sys­tem require­ments nec­es­sary to access the course.

4. Refund Process

To request a refund:

  1. Email us at refunds@studybuddyshareline.com with the sub­ject line “Refund Request.”

  2. Pro­vide the fol­low­ing details:

    • Your reg­is­tered email address.

    • Trans­ac­tion ID or receipt of the pay­ment.

    • Rea­son for request­ing the refund.

  3. Our team will review your request with­in 7 busi­ness days and noti­fy you of the out­come.

5. Refund Method

  • Approved refunds will be cred­it­ed to the orig­i­nal pay­ment method used dur­ing the trans­ac­tion.

  • Refunds may take 7–10 busi­ness days to reflect in your account, depend­ing on your bank or pay­ment provider.

6. Dispute Resolution

If you are dis­sat­is­fied with the refund deci­sion, you may esca­late your con­cern by con­tact­ing us at support@studybuddyshareline.com. Our team will work with you to resolve the issue.

7. Policy Updates

We may update this Refund Pol­i­cy from time to time. Users will be noti­fied of sig­nif­i­cant changes through the plat­form or via email. Con­tin­ued use of the plat­form con­sti­tutes accep­tance of the updat­ed pol­i­cy.

8. Contact Us

For ques­tions or con­cerns about this Refund Pol­i­cy, please con­tact us:

  • Email: support@studybuddyshareline.com

  • Phone: +91 91496 45715