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Ship­ping & Deliv­ery Pol­i­cy — Study Bud­dy Share­Line

Last Updat­ed: 28 Sep­tem­ber 2025

At Study Bud­dy Share­Line (Ontes­ta OPC Pvt. Ltd.), our prod­ucts are pri­mar­i­ly dig­i­tal edu­ca­tion­al resources — includ­ing audio lessons, PDFs/notes, quizzes, and tests. There­fore, no phys­i­cal ship­ping is required. This pol­i­cy explains how dig­i­tal prod­ucts are deliv­ered after pur­chase.

1. Dig­i­tal Prod­uct Deliv­ery

  • Instant Access: Once your pay­ment is suc­cess­ful­ly processed, access to pur­chased cours­es, notes, and quizzes is pro­vid­ed imme­di­ate­ly through your reg­is­tered account on our plat­form.
  • Email Con­fir­ma­tion: You will also receive a con­fir­ma­tion email with details of your pur­chase and instruc­tions to access your con­tent.
  • Sub­scrip­tions & Cohorts: If you enroll in a sub­scrip­tion or cohort-based pro­gram, access will be grant­ed on the pro­gram start date or as per the details men­tioned on the course page.

2. Deliv­ery Chan­nels

Our prod­ucts are deliv­ered via:

  • Web­site Account Dash­board – login to your Study Bud­dy Share­Line account.
  • Email/Notifications – pur­chase con­fir­ma­tion and access instruc­tions.
  • Stu­dent Com­mu­ni­ties (Telegram/WhatsApp) – if addi­tion­al resources or group access are includ­ed in your pur­chase.

3. Non-Deliv­ery Sit­u­a­tions

Access may be delayed or denied in the fol­low­ing cas­es:

  • Pay­ment Pending/Failure: If pay­ment is unsuc­cess­ful or flagged by the pay­ment gate­way.
  • Incor­rect Email/Details: If the user pro­vides wrong details dur­ing signup.
  • Tech­ni­cal Issues: Rare serv­er out­ages or inter­net fail­ures may cause tem­po­rary access delays.

In such cas­es, please con­tact us imme­di­ate­ly at support@studybuddyshareline.com for res­o­lu­tion.

4. Phys­i­cal Prod­ucts (If Applic­a­ble in Future)

Cur­rent­ly, Study Bud­dy Share­Line does not deliv­er any phys­i­cal prod­ucts.

If we intro­duce books, print­ed notes, or mer­chan­dise in the future, a sep­a­rate phys­i­cal ship­ping pol­i­cy (with deliv­ery time­lines, couri­er part­ners, and track­ing details) will be pro­vid­ed.

5. Inter­na­tion­al Access

  • Dig­i­tal con­tent is acces­si­ble glob­al­ly, pro­vid­ed you have inter­net con­nec­tiv­i­ty.
  • Prices are dis­played in INR, and inter­na­tion­al users must ensure their pay­ment method sup­ports cross-bor­der trans­ac­tions.

6. Con­tact for Deliv­ery Issues

If you face any prob­lems access­ing your pur­chased prod­ucts, please reach us at:

  • Email: support@studybuddyshareline.com
  • Con­tact Page: Con­tact Us